SZ
Siyamthanda Z
1 reviews | Active since Jun 2022
06 Aug 2023, 12:03
Im changing my ISP shem
I really do not understand why am I paying for a service that I am not getting; My internet was down last month for about a week and no one bothered to contact me regarding that , Yesterday they had issues and still no one bothered to tell me what was going on ,even today my internet is down and Im sure they wont give me a grace period for my 9day service that I did not get-Im changing to another ISP I cant pay R400 a month for nothing
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Fly.Cool's replyOfficial
06 Aug 2023, 20:35Good day Siyamthanda!
Thank you for the feedback!
We really appreciate you taking the time me to share your experience with us.
We do apologize, but there is an outage in your area and there is a ticket logged with reference number ISP-***
The technical support team are working to get everyone affected reconnected as soon as possible.
Once again, we do apologize.
Thank you for the feedback!
We really appreciate you taking the time me to share your experience with us.
We do apologize, but there is an outage in your area and there is a ticket logged with reference number ISP-***
The technical support team are working to get everyone affected reconnected as soon as possible.
Once again, we do apologize.
Best regards,
Fly.Cool's reply06 Aug 2023, 20:35
Official
Good day Siyamthanda!
Thank you for the feedback!
We really appreciate you taking the time me to share your experience with us.
We do apologize, but there is an outage in your area and there is a ticket logged with reference number ISP-***
The technical support team are working to get everyone affected reconnected as soon as possible.
Once again, we do apologize.
Thank you for the feedback!
We really appreciate you taking the time me to share your experience with us.
We do apologize, but there is an outage in your area and there is a ticket logged with reference number ISP-***
The technical support team are working to get everyone affected reconnected as soon as possible.
Once again, we do apologize.
Best regards,