RR
Rushaan R
1 reviews | Active since Feb 2023
07 Feb 2023, 18:26
If I could give Flycool minus -10 out of 10, I would
If I could give Flycool minus -10 out of 10, I would. They are the worst Internet service provider ever. WiFi is down 40percent of the time, they do not communicate with their clients at all. We pay for our services in advance yet they still cut the line without an apology or remorse. Flycool's only communication they have is via WhatsApp and even then it takes them 4 days to 10 days to get back to us. I have requested for them to release my line in November 2022 and they still haven't. I cannot migrate to another ISP until Flycool releases my line.
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Fly.Cool's replyOfficial
08 Feb 2023, 13:53Good day Rushaan!
Thank you for the feedback!
We do sincerely apologize that for the bad experience you have had to go through. That is by far not what we want for any of our clients, our commitment to all our valued clients is to ensure that we deliver the best possible service at all times. We take each and every customer complaint seriously and assure you we will look into your issue and assist accordingly.
Thank you for the feedback!
We do sincerely apologize that for the bad experience you have had to go through. That is by far not what we want for any of our clients, our commitment to all our valued clients is to ensure that we deliver the best possible service at all times. We take each and every customer complaint seriously and assure you we will look into your issue and assist accordingly.
Fly.Cool's reply08 Feb 2023, 13:53
Official
Good day Rushaan!
Thank you for the feedback!
We do sincerely apologize that for the bad experience you have had to go through. That is by far not what we want for any of our clients, our commitment to all our valued clients is to ensure that we deliver the best possible service at all times. We take each and every customer complaint seriously and assure you we will look into your issue and assist accordingly.
Thank you for the feedback!
We do sincerely apologize that for the bad experience you have had to go through. That is by far not what we want for any of our clients, our commitment to all our valued clients is to ensure that we deliver the best possible service at all times. We take each and every customer complaint seriously and assure you we will look into your issue and assist accordingly.