SS
Samkelisiwe S
1 reviews | Active since May 2024
13 May 2024, 18:51
I would like to write a review about Fly
I would like to write a review about Fly.Cool …. I am not happy with the service very bad service, it’s been 2 weeks now being back and forward with Fly.Cool but I’m not getting any assistance whatsoever. I’m even thinking to cancellation my contract with them
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
14 May 2024, 09:34 Good Day Samkelisiwe,
Thank you for your feedback,
I’m really sorry to hear that you’ve had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.
We have escalated your matter to the relevant team and they would be in contact with you soon.
Thank you for your feedback,
I’m really sorry to hear that you’ve had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.
We have escalated your matter to the relevant team and they would be in contact with you soon.
Fly.Cool's reply14 May 2024, 09:34
Official
Good Day Samkelisiwe,
Thank you for your feedback,
I’m really sorry to hear that you’ve had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.
We have escalated your matter to the relevant team and they would be in contact with you soon.
Thank you for your feedback,
I’m really sorry to hear that you’ve had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.
We have escalated your matter to the relevant team and they would be in contact with you soon.