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MM
Mitchel M

1 reviews | Active since May 2022

24 May 2024, 18:18

I want my refund!

Are you guys still investigating a refund you said you'd process in 30 days? Stop playing @Flycool.

I want my full refund. And I won't stop giving you a one star rating until my refund is processed.

0
Replies (4)
Fly.Cool
Fly.Cool's reply24 May 2024, 22:42
Official
Good Evening Mitchel 
 
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
 
We have escalated the matter to the relevant team. Once again please do accept our apology and please give us time to resolve the query 
MM
Mitchel M's update25 May 2024, 13:44
Reviewer Update
This is the exact same response I got the first time I escalated my complaint. How long will it take for that process to be done. I'm sick and tired of this ping pong I've had it honestly! I need a valid response.
MM
Mitchel M's update25 May 2024, 13:45
Reviewer Update
Are you going to refund me my money anytime soon?? It's been two months already.
MM
Mitchel M's update27 May 2024, 09:48
Reviewer Update
Still no communication. No refund.