PD
Paleesa D

1 reviews | Active since Feb 2022

27 Sept 2023, 08:49

I want my money!!!!!!!!!!!!!

Not Fly.cool double debiting my account and refusing to refund me! I have provide all the evidence that they double debited me ! I want my money back! Clearly this is what you guys do

0
Replies (2)
Fly.Cool
Fly.Cool's reply27 Sept 2023, 10:18
Official
Good day Palesa!

We do apologize for the inconvenience you have had to experience.
This was not the intention, there was a systems error with regards to accounts on debit order and the payment platforms. We understand this is frustrating we do ask that you please provide a copy of your bank statement as requested by the agents you have interacted with, and we will definitely assist you further.
PD
Paleesa D's update27 Sept 2023, 10:28
Reviewer Update
I have advised the agents that my bank statement runs from the 18 to the 18th meaning the bank statement with that transaction will only be available on the 18th! I have sent you multiple proof and sent you the 2 invoices that I got from you so what exactly do you want more