I WANT CONFIRMATION OF REFUND BEING PROCESSED

Flycool when will my refund reflect. Last time you have escalated my issue to a high priority. I haven't received any communication from your finance team that my refund has been processed. How do I know that you'd just fooling me once again. It's been more than 30 days I want proof that my refund has been processed and it will reflect this week. I'm tired of your incompetence in refunding customers. It's seems that you people just come with empty promises