NM
Nicolene M

1 reviews | Active since Sept 2019

16 May 2024, 08:55

I paid Monday and even today I’m not yet connected

I paid Monday and even today I’m not yet connected. There is no communication on when will they come fix. Their WhatsApp chat channel keeps repeating the same question even if you answered.

0
Replies (1)
Fly.Cool
Fly.Cool's reply16 May 2024, 11:02
Official
Good day Nicolene
 
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know 
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session