I paid double,now th...

Hi, 

Thank you for bringing this to our attention, and we sincerely apologies for the delay you’ve experienced with your refund. 

We understand how frustrating it must be to wait this long, and this is certainly not the experience we aim to provide. Your request is important to us, and we would like to assist in resolving this as quickly as possible. 

Kindly provide us with your account details or reference number via email at ***, so we can urgently look into the matter for you. 

We appreciate your patience and look forward to resolving this for you.