TP
T P
1 reviews | Active since Jan 2021
31 Jan 2025, 08:33
I paid but no service
Morning, I'm very dissapointed in Flycool. On the 27th of January 2025. I paid them R 399 times 3 for the service.Since the 28th I have been trying to reach them to get me connected they have not. Also asking them to refund my the 2 extra payments. I can't call them only email and message still today I have not been helped. My internet has not been restored.When I message they don't have staff,even whatsapp line is not working.
Helpful (0)
Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
31 Jan 2025, 10:18Good Morning Taresine Thank you for your Feedback !
The last payment received from your Easy Pay transaction was on 2024/12/28. We have not recieved a succussfullt transaction since then. However, please provide us with yout proof of payment via our Email *** or our WhatsApp line ***.
The last payment received from your Easy Pay transaction was on 2024/12/28. We have not recieved a succussfullt transaction since then. However, please provide us with yout proof of payment via our Email *** or our WhatsApp line ***.
Fly.Cool's reply31 Jan 2025, 10:18
Official
Good Morning Taresine Thank you for your Feedback !
The last payment received from your Easy Pay transaction was on 2024/12/28. We have not recieved a succussfullt transaction since then. However, please provide us with yout proof of payment via our Email *** or our WhatsApp line ***.
The last payment received from your Easy Pay transaction was on 2024/12/28. We have not recieved a succussfullt transaction since then. However, please provide us with yout proof of payment via our Email *** or our WhatsApp line ***.
TP
T P's updateReviewer Update
31 Jan 2025, 10:25Hi I have send my POP via email. Please refund my 2 extra payments.
TP
T P's update31 Jan 2025, 10:25
Reviewer Update
Hi I have send my POP via email. Please refund my 2 extra payments.
TP
T P's updateReviewer Update
02 Feb 2025, 08:52Morning. It's been 2 days and a week later. Still no wifi and my refund has not been attended to. Instead I'm being sent easy pay number and payments reminders. I had it this service provider. Please pay my R1170.
TP
T P's update02 Feb 2025, 08:52
Reviewer Update
Morning. It's been 2 days and a week later. Still no wifi and my refund has not been attended to. Instead I'm being sent easy pay number and payments reminders. I had it this service provider. Please pay my R1170.
TP
T P's updateReviewer Update
04 Feb 2025, 14:59Good day
My payments have been returned to my account but now I'm still sceptical if I can make use of fly.cool. I'm afraid to pay for another subscription.
My payments have been returned to my account but now I'm still sceptical if I can make use of fly.cool. I'm afraid to pay for another subscription.
TP
T P's update04 Feb 2025, 14:59
Reviewer Update
Good day
My payments have been returned to my account but now I'm still sceptical if I can make use of fly.cool. I'm afraid to pay for another subscription.
My payments have been returned to my account but now I'm still sceptical if I can make use of fly.cool. I'm afraid to pay for another subscription.