PJP1Assu4Pc
Patricia James Poongavanam 118 Acara street stonebridge unit 4 Phoenix [email protected]
1 reviews | Active since Jun 2023
21 Jun 2023, 16:23
I missed my payment
I missed my payment. And over a week ago I paid. The call Centre guy don't know what's happening cos everyday there's a new agent I am chatting to and all giving me different stories. I need someone to fone me where I can explain them and they can know what's happening
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
22 Jun 2023, 13:12Good day Patricia!
Thank you for the feedback!
We are sorry to hear about your experience, that is not what we want for any of our customers, we can assure you all feedback is important to us, and we take it seriously so that we can make things right. We have looked at your query and there is a ticket logged with reference number ISP-*** this is so that your line is provisioned for activation. It has now been escalated so that you can be assisted without further delay.
Thank you for the feedback!
We are sorry to hear about your experience, that is not what we want for any of our customers, we can assure you all feedback is important to us, and we take it seriously so that we can make things right. We have looked at your query and there is a ticket logged with reference number ISP-*** this is so that your line is provisioned for activation. It has now been escalated so that you can be assisted without further delay.
Fly.Cool's reply22 Jun 2023, 13:12
Official
Good day Patricia!
Thank you for the feedback!
We are sorry to hear about your experience, that is not what we want for any of our customers, we can assure you all feedback is important to us, and we take it seriously so that we can make things right. We have looked at your query and there is a ticket logged with reference number ISP-*** this is so that your line is provisioned for activation. It has now been escalated so that you can be assisted without further delay.
Thank you for the feedback!
We are sorry to hear about your experience, that is not what we want for any of our customers, we can assure you all feedback is important to us, and we take it seriously so that we can make things right. We have looked at your query and there is a ticket logged with reference number ISP-*** this is so that your line is provisioned for activation. It has now been escalated so that you can be assisted without further delay.