A
Andisa

1 reviews | Active since May 2024

30 Aug 2024, 09:15

I have had the worst experience with Fly

I have had the worst experience with Fly.Cool. I made payment to them on Monday the 26th August 2024, till date Friday 30 August I am still not connected. They have been sending me from pillar to post regarding this issue, my agent Nomonde has also gone quiet on me, when I call her she does not take my calls.

0
Replies (1)
Fly.Cool
Fly.Cool's reply30 Aug 2024, 17:02
Official
Good Afternoon  Andisa, 
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

I have escalated this to the relevant department and we are awaiting feedback. We will revert back as soon as we have feedback.