L
Luthando
1 reviews | Active since May 2024
24 May 2024, 08:28
I have been without connection since last FRIDAY
I have been without connection since last FRIDAY. Its been a week and I foresee another week or 2 without internet. There's no sense of urgency, clearly they don't value their customers 😡😡😡😡😡😡😡
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Replies (1)
Fly.Cool's replyOfficial
24 May 2024, 22:28Good Evening Luthando
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to Vuma. Your ticket number ***0. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to Vuma. Your ticket number ***0. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply24 May 2024, 22:28
Official
Good Evening Luthando
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to Vuma. Your ticket number ***0. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to Vuma. Your ticket number ***0. Once again please do accept our apology and please give us time to resolve the query