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Papie M

1 reviews | Active since Dec 2016

16 Jul 2024, 07:36

I have been waiting ...

I have been waiting for my refund since April, all i get is that we have escalated your query but nothing happens.

0
Replies (3)
Fly.Cool
Fly.Cool's reply16 Jul 2024, 09:35
Official
Hello Lloyd! Thank you for reaching out.

We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.

We apologize for the unpleasant experience you shared with our company. 

Please check for an email from payfast asking for account confirmation and register an account on payfast https://registration.payfast.io/
Refund will be processed by payfast. 

^IA

PM
Papie M's update16 Jul 2024, 10:35
Reviewer Update
I was told the same thing on the 25th May and it is now mid July but still nothing
Fly.Cool
Fly.Cool's reply16 Jul 2024, 12:41
Official
Please note we have sent follow up email to payfast and Vuma we will advise as soon as we receive feedback.

We apologize for the inconvenience.