I feel you guys had an option for zero rating I would select that one

I feel you guys had an option for zero rating I would select that one. I've tried the live chat again still no one is answering me. If I could I would send screenshots of this, she really blocked me from using the live chats service this Nomawethu lady. I hope someone looks into this unblock me because am still using Flycool as my services provider. Unblock me please and kindly make sure that I don't deal with this Nomawethu person. Can someone look into this check and unblock me PLEASE. I'm still using Flycool. I can't always go to uBhuti Thapelo the only person that tried am still trying to help me' for assistant as there is a live chat service available for queries. Unblock me please.