I don't understand how does it take a day to get a response from Flycool there is no sense of urgency at all

Hello Lumka

We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.

We apologize for not getting hold of us,we are experiencing a backlog due to the high number of chats.

Our team will be happy to assist you.

Please give us a brief description of how we can assist you.