CK
Candice K
1 reviews | Active since May 2025
03 May 2025, 19:27
Horrible services
Such horrible services, you have no way to really get in contact with someone, my internet service has been off for 3 weeks now, i have been sending whatsapp messages daily and emails but to date no one has responded or resolve this issues
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Replies (1)
Fly.Cool's replyOfficial
05 May 2025, 12:24Good day Candice
Thank you for your Feedback!
Your logged ticket case ***9 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 2. Open - Ticket Linked to Network Incident
Thank you for your Feedback!
Your logged ticket case ***9 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 2. Open - Ticket Linked to Network Incident
Fly.Cool's reply05 May 2025, 12:24
Official
Good day Candice
Thank you for your Feedback!
Your logged ticket case ***9 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 2. Open - Ticket Linked to Network Incident
Thank you for your Feedback!
Your logged ticket case ***9 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case StatusDisputed - 2. Open - Ticket Linked to Network Incident