DS
Denzel-Jonathan Swarts
1 reviews | Active since Sept 2024
02 Sept 2024, 19:06
HORRIBLE SERVICE
I have been on and off with this ISP. I only had access to 15 days of internet last month, now it's completely off after requesting an upgrade.
The service is horrible. No phone call, you never get access to a life consultant, not even the live chat consultants is available.
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Fly.Cool's replyOfficial
03 Sept 2024, 16:06Good Afternoon Denzel-Jonathan,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are experiencing a little issue with your upgrade however we have escalated the matter to the relevant team to get it sorted out. Once we have feedback we will revert back to you.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are experiencing a little issue with your upgrade however we have escalated the matter to the relevant team to get it sorted out. Once we have feedback we will revert back to you.
Fly.Cool's reply03 Sept 2024, 16:06
Official
Good Afternoon Denzel-Jonathan,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are experiencing a little issue with your upgrade however we have escalated the matter to the relevant team to get it sorted out. Once we have feedback we will revert back to you.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are experiencing a little issue with your upgrade however we have escalated the matter to the relevant team to get it sorted out. Once we have feedback we will revert back to you.