PN
Poppy N
1 reviews | Active since Dec 2019
31 Jul 2025, 09:59
Horrible Customer Service
Worst customer service. They installed fibre for my Mom. She started experiencing issues and their offices does not have a contact number .It's only whatsapp. They forever to response. No Customer service whatsoever. The consultant that helped my mom to sign up is not taking calls at all, yet when he wanted to make a sale he was phoning us constantly.
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Fly.Cool's replyOfficial
31 Jul 2025, 11:02Good Afternoon Poppy
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***8
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***8
Fly.Cool's reply31 Jul 2025, 11:02
Official
Good Afternoon Poppy
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***8
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***8