TM
Tumelo M
1 reviews | Active since Jun 2021
30 Oct 2025, 17:07
Horrible customer service
Customer service is absolutely horrible non existent communication line. I've had multiple issues with my connection and everytime I report ot takes them 3days to respond. I wouldn't recommend anyone to use flycool they are absolutely horrible.
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Fly.Cool's replyOfficial
31 Oct 2025, 12:18Good Afternoon Tumelo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Fly.Cool's reply31 Oct 2025, 12:18
Official
Good Afternoon Tumelo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days