U
Uyathandwa
1 reviews | Active since Mar 2026
23 Mar 2026, 17:29
Hi I have a problem ...
Hi I have a problem with my wifi router which is vuma it's not working for about atleast an hour now and sent them a text regarding this matter however they haven't responded
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Replies (1)
Fly.Cool's replyOfficial
24 Mar 2026, 12:43Hi Uyathandwa,
Thank you for reaching out and for your positive rating—we truly appreciate it.
We’re sorry to hear that your WiFi router is currently not working and that you haven’t received feedback yet. We understand how inconvenient this can be, especially when you rely on a stable connection.
Your query is important to us, and we’d like to assist you as quickly as possible. Please send your contact details along with your address and a brief description of the issue to ***, and we’ll ensure a consultant follows up with you promptly.
In the meantime, you may try restarting your router by unplugging it for a few minutes and plugging it back in, as this can sometimes resolve temporary connection issues.
We appreciate your patience and will work to get you back online as soon as possible.
Thank you for reaching out and for your positive rating—we truly appreciate it.
We’re sorry to hear that your WiFi router is currently not working and that you haven’t received feedback yet. We understand how inconvenient this can be, especially when you rely on a stable connection.
Your query is important to us, and we’d like to assist you as quickly as possible. Please send your contact details along with your address and a brief description of the issue to ***, and we’ll ensure a consultant follows up with you promptly.
In the meantime, you may try restarting your router by unplugging it for a few minutes and plugging it back in, as this can sometimes resolve temporary connection issues.
We appreciate your patience and will work to get you back online as soon as possible.
Fly.Cool's reply24 Mar 2026, 12:43
Official
Hi Uyathandwa,
Thank you for reaching out and for your positive rating—we truly appreciate it.
We’re sorry to hear that your WiFi router is currently not working and that you haven’t received feedback yet. We understand how inconvenient this can be, especially when you rely on a stable connection.
Your query is important to us, and we’d like to assist you as quickly as possible. Please send your contact details along with your address and a brief description of the issue to ***, and we’ll ensure a consultant follows up with you promptly.
In the meantime, you may try restarting your router by unplugging it for a few minutes and plugging it back in, as this can sometimes resolve temporary connection issues.
We appreciate your patience and will work to get you back online as soon as possible.
Thank you for reaching out and for your positive rating—we truly appreciate it.
We’re sorry to hear that your WiFi router is currently not working and that you haven’t received feedback yet. We understand how inconvenient this can be, especially when you rely on a stable connection.
Your query is important to us, and we’d like to assist you as quickly as possible. Please send your contact details along with your address and a brief description of the issue to ***, and we’ll ensure a consultant follows up with you promptly.
In the meantime, you may try restarting your router by unplugging it for a few minutes and plugging it back in, as this can sometimes resolve temporary connection issues.
We appreciate your patience and will work to get you back online as soon as possible.