BP
Bradley P
1 reviews | Active since Oct 2017
10 Feb 2025, 08:31
Havent received router and no way to contact them.
There is no where to contact them, their email address doesn't work, their whatsapp bot is absolutely useless. There is no number to call either. I havent received my router and its been 5 days. You have to pay first but for 5 days I havent got wifi?
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Fly.Cool's replyOfficial
10 Feb 2025, 14:47Good Afternoon Bradley
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please be advised that we have escalated the matter to the relevant team to assist with installation.
Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply10 Feb 2025, 14:47
Official
Good Afternoon Bradley
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please be advised that we have escalated the matter to the relevant team to assist with installation.
Once again please do accept our apology and please give us time to resolve the query