GI
Gerald I
1 reviews | Active since Aug 2024
08 Aug 2024, 09:04
Good morning
Good morning. I am very dissatisfied with the service that i have received so far.I have been without internet for more than 48hours and no one seem to care.I have send e-mails,I've tried that whatsapp group chat,no response at all and my account is still active.I am very frustrated with the service i am not getting
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Fly.Cool's replyOfficial
08 Aug 2024, 11:50Good day Gerald
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department, your ticket number is ***3 Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department, your ticket number is ***3 Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply08 Aug 2024, 11:50
Official
Good day Gerald
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department, your ticket number is ***3 Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department, your ticket number is ***3 Once again please do accept our apology and please give us time to resolve the query