KM
Khangezile M
1 reviews | Active since Mar 2013
23 Feb 2024, 09:50
Ghost customer service
Fly.Cool what kind of business are you running where by customers can't reach out? You do not reply to your whatsapp nor your online chat. Where do we report issues? I believe you can do better with your customer service / communication however I like your products.
Helpful (0)
Replies (5)0
Replies (5)
Fly.Cool's replyOfficial
23 Feb 2024, 11:28 Good Day Khangezile
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are working on improving our communication on the platforms we use and we hope you may have a different outcome from the current one.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are working on improving our communication on the platforms we use and we hope you may have a different outcome from the current one.
Fly.Cool's reply23 Feb 2024, 11:28
Official
Good Day Khangezile
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are working on improving our communication on the platforms we use and we hope you may have a different outcome from the current one.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We are working on improving our communication on the platforms we use and we hope you may have a different outcome from the current one.
KM
Khangezile M's updateReviewer Update
23 Feb 2024, 11:35I need help. My internet was down this morning when I left home. Who do I contact?
KM
Khangezile M's update23 Feb 2024, 11:35
Reviewer Update
I need help. My internet was down this morning when I left home. Who do I contact?
Fly.Cool's replyOfficial
23 Feb 2024, 13:04There was a Network Outage affecting Benoni this morning, but that was corrected and connection has been restored.
Fly.Cool's reply23 Feb 2024, 13:04
Official
There was a Network Outage affecting Benoni this morning, but that was corrected and connection has been restored.
KM
Khangezile M's updateReviewer Update
23 Feb 2024, 13:20Thank you
KM
Khangezile M's update23 Feb 2024, 13:20
Reviewer Update
Thank you
Fly.Cool's replyOfficial
04 Mar 2024, 13:37It was a pleasure to be of assistance, we hope you continue to enjoy connection!
Fly.Cool's reply04 Mar 2024, 13:37
Official
It was a pleasure to be of assistance, we hope you continue to enjoy connection!