LM
Lebo M
1 reviews | Active since Apr 2017
17 Sept 2024, 08:30
FORCING DEBIT ORDERS INDIRECTLY
My connection ALWAYS END EARLIER EVERY SINGLE MONTH!!!! I RECEIVED AN SMS STATING THAT MY CONNECTION WILL EXPIRE TONIGHT BUT ITS NOT WORKING AS I SPEAK!!!
ARE YOU FORCING DEBIT ORDER ARRANGEMENTS ON YOUR CUSTOMERS???? BECAUSE WHAT THE HELL IS THIS???? SAME ISSUE EVERY DAMN MONTH!!!
THIS WASNT THE CASE IN THE FIRST 3 MONTHS!!!! WHATS WRONG WITH VUMA/FLY.COOL????
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Fly.Cool's replyOfficial
17 Sept 2024, 16:41Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that there is a glitch and we have escalated the matter to the relevant team. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that there is a glitch and we have escalated the matter to the relevant team. Once again please do accept our apology and please give us time to resolve the query
Best regards,
Fly.Cool's reply17 Sept 2024, 16:41
Official
Good Afternoon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that there is a glitch and we have escalated the matter to the relevant team. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that there is a glitch and we have escalated the matter to the relevant team. Once again please do accept our apology and please give us time to resolve the query
Best regards,