SH
Shanay H
1 reviews | Active since May 2021
15 Dec 2022, 10:06
Flycool/Vumatel
We have been without internet for a few days now , there is no way of contacting besides emails , phones . very disappointing . One still gets billed for thr full month regardless of not having internet for a portion of that month
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Fly.Cool's replyOfficial
15 Dec 2022, 10:35Good day Shanay!
Thank you for your feedback.
We do apologize that your experience with us has not matched your expectation, and you have been left inconvenienced.
We do aim to deliver the best possible service for each and every one of our clients.
With regards to your query, we have logged a maintenance ticket for you with the following reference number ISP-*** and you will be assisted.
For future communication, please reach us on Email: *** or WhatsApp ***. There will be an agent on the other end waiting to assist you.
Thank you for your feedback.
We do apologize that your experience with us has not matched your expectation, and you have been left inconvenienced.
We do aim to deliver the best possible service for each and every one of our clients.
With regards to your query, we have logged a maintenance ticket for you with the following reference number ISP-*** and you will be assisted.
For future communication, please reach us on Email: *** or WhatsApp ***. There will be an agent on the other end waiting to assist you.
Best regards,
Fly.Cool's reply15 Dec 2022, 10:35
Official
Good day Shanay!
Thank you for your feedback.
We do apologize that your experience with us has not matched your expectation, and you have been left inconvenienced.
We do aim to deliver the best possible service for each and every one of our clients.
With regards to your query, we have logged a maintenance ticket for you with the following reference number ISP-*** and you will be assisted.
For future communication, please reach us on Email: *** or WhatsApp ***. There will be an agent on the other end waiting to assist you.
Thank you for your feedback.
We do apologize that your experience with us has not matched your expectation, and you have been left inconvenienced.
We do aim to deliver the best possible service for each and every one of our clients.
With regards to your query, we have logged a maintenance ticket for you with the following reference number ISP-*** and you will be assisted.
For future communication, please reach us on Email: *** or WhatsApp ***. There will be an agent on the other end waiting to assist you.
Best regards,