Flycool worst company I ever dealt with.

I have paid my service fee but my internet hasn't been on for 2 weeks after paying, I have logged 3 tickets and everytime it gets closed. I feel like I am not being hear because I contacting vuma and they say flycool keeps on accepting their resolution even tho my issue is not resolved. Their customer service agents are not well educated and so not render the service they should. Everyday I have to buy data to get into contact with them just to get my ticket closed again. This id disgusting and I do not recommend anyone to do business with them. From an unhappy customer.