GA
Godfrey A
1 reviews | Active since Apr 2025
24 Jul 2025, 10:30
Flycool vuma poor internet
My name is Godfrey aphane *** Address 37/12310 evaton west bervely hills Im working from home using the vuma flycool fibre internet but im going through bad experiences my Internet will go off then on again off then off same time the whole day when report no reply on time until next day also the will ask to reboot system then same problem still occured again.
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Fly.Cool's replyOfficial
24 Jul 2025, 16:23Good Afternoon Godfrey
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have refreshed and provisioned your line, please switch your router off for 15-20 minutes and then reboot it which should resolve the problem and allow you to resume using the internet.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have refreshed and provisioned your line, please switch your router off for 15-20 minutes and then reboot it which should resolve the problem and allow you to resume using the internet.
Best regards,
Fly.Cool's reply24 Jul 2025, 16:23
Official
Good Afternoon Godfrey
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have refreshed and provisioned your line, please switch your router off for 15-20 minutes and then reboot it which should resolve the problem and allow you to resume using the internet.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have refreshed and provisioned your line, please switch your router off for 15-20 minutes and then reboot it which should resolve the problem and allow you to resume using the internet.
Best regards,