PT
Priyen T
1 reviews | Active since May 2024
24 Mar 2025, 11:19
Fly.cool the *****sters
The worst company to deal with. The vuma technicians came through and said they were changing those boxes outside my house.
Only to find out that my neighbors wifi is working beside mine I've been left a week without anyone attending to this issue with no response from the Fly.cool team. Bu far the worst most pathetic company I've dealt with don't make a mistake and signing up with this ****ty company
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
24 Mar 2025, 12:43Good day Priyen
Thank you for your Feedback!
Your logged ticket case ***6 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival
Thank you for your Feedback!
Your logged ticket case ***6 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival
Best regards,
Fly.Cool's reply24 Mar 2025, 12:43
Official
Good day Priyen
Thank you for your Feedback!
Your logged ticket case ***6 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival
Thank you for your Feedback!
Your logged ticket case ***6 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Case Status3.2. Open - Maintenance Issue - Pending Tech Arrival
Best regards,
PT
Priyen T's updateReviewer Update
24 Mar 2025, 13:04There was never an issue your dumb technician came and disconnected for no reason what the **** andni must wait for you to do your job.
This is not the first time.
I'm getting warning at work because of your stupidity.
You guys are the ****en worst company to deal with pity we don't have other service providers, we stuck with bums
This is not the first time.
I'm getting warning at work because of your stupidity.
You guys are the ****en worst company to deal with pity we don't have other service providers, we stuck with bums
PT
Priyen T's update24 Mar 2025, 13:04
Reviewer Update
There was never an issue your dumb technician came and disconnected for no reason what the **** andni must wait for you to do your job.
This is not the first time.
I'm getting warning at work because of your stupidity.
You guys are the ****en worst company to deal with pity we don't have other service providers, we stuck with bums
This is not the first time.
I'm getting warning at work because of your stupidity.
You guys are the ****en worst company to deal with pity we don't have other service providers, we stuck with bums
Fly.Cool's replyOfficial
25 Mar 2025, 13:00We apologies for this inconvenience. However, Your logged ticket case ***6 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival.
Case StatusDisputed - 3. Open - Assigned to Maintenance Partner
Case StatusDisputed - 3. Open - Assigned to Maintenance Partner
Best regards,
Fly.Cool's reply25 Mar 2025, 13:00
Official
We apologies for this inconvenience. However, Your logged ticket case ***6 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival.
Case StatusDisputed - 3. Open - Assigned to Maintenance Partner
Case StatusDisputed - 3. Open - Assigned to Maintenance Partner
Best regards,