RB
Ryan B
1 reviews | Active since Apr 2024
16 Apr 2024, 10:20
Fly.cool terrible service
This is the worst service I have ever experienced. I paid for Fibre installation on 3 April, it is now 16 April I still don't have WiFi. I contacted them on whatsapp and their website every day for 2 weeks. They either don't respond or respond hours later. My last talk to them I gave them all the info they could possibly need to get my internet on and that was 5 days ago. They make you pay in full upfront but they don't follow through with their end of the deal.
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Fly.Cool's replyOfficial
16 Apr 2024, 12:35 Good Afternoon
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department in order to get the issue resolved for you. Once again please do accept our apology and please give us time to resolve the query
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department in order to get the issue resolved for you. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply16 Apr 2024, 12:35
Official
Good Afternoon
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department in order to get the issue resolved for you. Once again please do accept our apology and please give us time to resolve the query
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department in order to get the issue resolved for you. Once again please do accept our apology and please give us time to resolve the query