FLYCOOL, NOT SO COOL

If you are looking for an ISP dont choose flycool. They do not have a customer focused CVP. The service you get is pathetic, there is no customer care line you can call. You are left to chat to an AI bot and get no assiatance when transferred to an agent. Then eventually when you do get a reply its hours later. This is not customer service. I have issues with the service from day 1, they cannot even allocate a payment correctly but are too quick to disconnect your service. For a 30 day pre paid option in the first month i had no coverage for 8 days, there was no compensation. This is the second month and now am without coverage for another 8 days, yet they took my payment. With this king of service I trust people dont deal with this micky mouse business