SM
Semakaleng M

1 reviews | Active since Jun 2021

04 Dec 2024, 08:15

Flycool is whack

Flycool has got to the worst the company!!! Why is trying to get hold of you such a mission? I sent a text day before yesterday which was responded exactly after 24hours, unfortunately at the time I had load reduction and my network was bad and they decided to cut conversation because "I delayed to respond" yet the wait wasn't even 30mins long!!! It's always a struggle having to get hold of you, hai niyabora maan... I NEED ASSISTANCE, YERRRRR!!! I don't understand why you even have that WhatsApp number nxaaa, oh also going to their Soweto offices is just as useless, you will find those ladies acting like you're disturbing them, only happy to assist new clients because they get commission for registering them mxm.

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Replies (1)
Fly.Cool
Fly.Cool's reply04 Dec 2024, 17:29
Official
Good Afternoon  Semakaleng  
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days 

Please find your payment details below for:

ClientSemakaleng MontshiwaAddress7211 Phire Street, Orlando West, Soweto, Gauteng, 1804, South AfricaE-Mail***Mobile*** 

Easypay number: ***
Amount: R499


Best regards,