Flycool Internet Service Is Extremely Poor – Months of Unresolved Issues

Hello Peter, I really need some help with Flycool.

I have been experiencing ongoing issues with my Flycool internet connection for months now. An engineer was sent out a few weeks ago, but unfortunately, the problem has not been resolved. My connection is still extremely poor, and at times, there is no internet at all.

I have tried reaching out to Flycool via WhatsApp, but getting assistance is another problem entirely. Even today, I have been waiting for hours for a live agent to respond, with no resolution in sight.

I have also contacted Vuma, only to be referred back to Flycool because I am told the issue is on their side.

I am honestly exhausted from constantly having to follow up for a service that I am paying for. This level of service is extremely disappointing, and based on my experience, I would not recommend Flycool to anyone.

Peter, please can someone actually take ownership of this issue and resolve it once and for all? I just want the reliable internet service that I am paying for.