1 reviews | Active since May 2024
Fly.Cool inernet service provider.
My internet has been off for days because I have changed my card at the bank the followed all promts and links to add the card for payment. It kept rejecting and i then opted for manual payment through Easy Pay. I have used the Fly Cool website for chats,no response,their whatsapp is also non responsive and you cannit call or visit a branch. After days of me losing out on work because of no internet access,i finally get contacted by an agent on whatsapp to give me the Easy Pay number to make payment,i immediately go make the payment,i recieve and sms to say payment is recieved and connection restored,i get back home after a few hours to find that i have no inernet access. This company is rotten in customer service,and does not act with urgency,my inernet is still off!!
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
