TM
Tiisetso M
1 reviews | Active since Jul 2020
11 Jan 2024, 10:18
Fly.Cool inept service
I am having a terrible experience with Fly.Cool and Vumatel. I had made a payment for my service of internet, however it has not been activated and on their site it shows that I am owing. I have been trying to communicate with their customer support team but the are not responding at all. I am vehemently disappointed at this business.
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Fly.Cool's replyOfficial
11 Jan 2024, 12:08 Good day Tiisetso
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please provide us with the name, surname, email, address and router serial number, it should begin with SN:48..., of the account holder so we may assist you accordingly.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please provide us with the name, surname, email, address and router serial number, it should begin with SN:48..., of the account holder so we may assist you accordingly.
Best regards,
Fly.Cool's reply11 Jan 2024, 12:08
Official
Good day Tiisetso
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please provide us with the name, surname, email, address and router serial number, it should begin with SN:48..., of the account holder so we may assist you accordingly.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please provide us with the name, surname, email, address and router serial number, it should begin with SN:48..., of the account holder so we may assist you accordingly.
Best regards,