TM
Tshimangadzo M

1 reviews | Active since Feb 2025

24 Feb 2025, 09:31

Fly.cool inability to resolve a perpetual problem for three weeks

I am once again experiencing a network blackout from fly.cool. I receive the message "sign in to network" on a weekly basis. This has been a challenging month, I dont know how many hours I have lost without the Internet. Defeated.

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Replies (1)
Fly.Cool
Fly.Cool's reply25 Feb 2025, 14:47
Official
Good day Tshimangadzo 
Thank you for your Feedback !

Please note that we can see that you have been struggling to access your internet and we truly apologize for the inconvenience .We have escalated this issue to our technical team to speed up the process and fix the issue .Here is your ticket number ; ISP- ***5Please Accept our deepest apologies for such an inconvenience.