Fly.cool i am tired of complaining please fix my wifi its not working you people took my money i would like a refund or discount please .

Good day i am a Flycool subscriber and from the time i have been using this provider the service has been putrid every day either the smart tv or laptop or cellphone buffers loading or no wifi at all i have my modem for 4 years now i asume its my modem or the connection i have had Vuma who are the installers come out and have a look and they tell me no maam theres nothing wrong on our side yet this problem with Fly.cool still persists there is no way of getting hold of Fly.cool if you do its a online AI and the wattsapp does not work at all i send emails no response this has become extremely unbearable all i want is for Fly.cool to take this matter serious they do not care about there customers its all about the money i have had it furious .Fly.cool is the worst service provider ever i would not refer them to any one 😡😢😡😢i would like a discount please as my wifi is no longer working yet you have my money .