KR
Kamogelo R

1 reviews | Active since May 2025

05 May 2025, 11:25

Fly.cool has a bad customer service for they costumer orv

It been 5 months now since I app**** for fiber am still waiting for the installation, they keep on say Vuma will call me for installation but nothing is happening, I call brigthlink to assist me my installation they keep say fly. Cool need to amend your address so that we come an do your installation

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Replies (1)
Fly.Cool
Fly.Cool's reply05 May 2025, 12:36
Official
Good day Kamo
Thank you for your Feedback!  

We see your installation order OVR-*** is on a Hold Status due to our maintainance partner advicing that you were not at your premise on 2025/04/02 upon their arrival.

Please note that this action has caused a furthered delay to your installation process. Please provide us with your alternate number for further assistance.