RN
Rendani N
1 reviews | Active since Feb 2024
05 Feb 2024, 13:29
Fly.cool fibre is horrible and have bad customer service.
They have horrible service. Money was deducted from my account and they don't look like they want to refund me. Their communication is horrible and you can't even call them. They are so unprofessional. Flycool fibre must be canceled. If there's a place where we report ISPs please can someone tell me cause this is ridiculous.
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Replies (2)
Fly.Cool's replyOfficial
07 Feb 2024, 15:51Good day Rendani,
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to reach you for more information but are unable to.
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to reach you for more information but are unable to.
Fly.Cool's reply07 Feb 2024, 15:51
Official
Good day Rendani,
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to reach you for more information but are unable to.
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to reach you for more information but are unable to.
RN
Rendani N's updateReviewer Update
08 Feb 2024, 12:02I emailed you multiple times and even spoke to one of your agents. Looks like you are not taking any accountability of the money that was deducted from my account. Your representative told me i can't get a refund and I have to wait for you to cancel my subscription with you.
RN
Rendani N's update08 Feb 2024, 12:02
Reviewer Update
I emailed you multiple times and even spoke to one of your agents. Looks like you are not taking any accountability of the money that was deducted from my account. Your representative told me i can't get a refund and I have to wait for you to cancel my subscription with you.