AN
Adelle N

1 reviews | Active since May 2025

12 May 2025, 21:48

Fly.cool

Pathetic is all I can think of Fly.cool Vuma - I'm sick of waiting for my query to be solved !!! Payment was made on the 2nd of May yet I have no wifi connect as of the 6th because they messed up my account- they clearly can't do their job correctly!!! There is no sense of urgent in solving the matter as I given a whole story about what needs to be done when in actually but no progress, this is the second month in a row that I'm having an issue with Fly.cool - Vuma When I moved ,they did their own things and changed my monthly support into a prepaid option and when I queried this ,I was told that apparatus the price increased and that I must ignore the websites - but when I did my further investigation, I found this to be false and that my package was changed without my knowledge Chloe Gounden - *** - Thamsamqa Ndlovu - *** Atish Bagwath - Clint - ***

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Replies (1)
Fly.Cool
Fly.Cool's reply13 May 2025, 14:17
Official
Good day  Adelle  
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

Kindly note that we would need to  refund you. Please send your banking details to us  via email or WhatsApp in order to proceed.