JJ
Jason J
1 reviews | Active since Apr 2023
17 Apr 2023, 15:06
Flycool
I've been trying to change my account to a debit order and agents keep ending my chats and I'm getting tired of this my payment dates keep change thats the reason why I want to change it to a debit and I get paid at the end of the month been trying this morning as well but the response is slow agents respond after an hour and then with in 5 min end the chat because they didn't get a response that is poor service
How difficult can it be
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
17 Apr 2023, 16:34Good day Jason!
Thank you for the feedback!
We do sincerely apologize for the inconvenience you have experienced, that is by far not what we want for any of our clients. We can assure you we take all customers queries serious so that we make things right.
We have taken a look at your request and as previously advised, you are unable to make a partial payment for your subscription, as payment is in full. Your account has been changed to debit as your requested.
Please get back in touch with us should you need further clarity and assistance.
Once again please accept our humble apologies.
Thank you for the feedback!
We do sincerely apologize for the inconvenience you have experienced, that is by far not what we want for any of our clients. We can assure you we take all customers queries serious so that we make things right.
We have taken a look at your request and as previously advised, you are unable to make a partial payment for your subscription, as payment is in full. Your account has been changed to debit as your requested.
Please get back in touch with us should you need further clarity and assistance.
Once again please accept our humble apologies.
Fly.Cool's reply17 Apr 2023, 16:34
Official
Good day Jason!
Thank you for the feedback!
We do sincerely apologize for the inconvenience you have experienced, that is by far not what we want for any of our clients. We can assure you we take all customers queries serious so that we make things right.
We have taken a look at your request and as previously advised, you are unable to make a partial payment for your subscription, as payment is in full. Your account has been changed to debit as your requested.
Please get back in touch with us should you need further clarity and assistance.
Once again please accept our humble apologies.
Thank you for the feedback!
We do sincerely apologize for the inconvenience you have experienced, that is by far not what we want for any of our clients. We can assure you we take all customers queries serious so that we make things right.
We have taken a look at your request and as previously advised, you are unable to make a partial payment for your subscription, as payment is in full. Your account has been changed to debit as your requested.
Please get back in touch with us should you need further clarity and assistance.
Once again please accept our humble apologies.
JJ
Jason J's updateReviewer Update
17 Apr 2023, 18:51Can you please send me the link so I can make payment for my debit order to take place to my email address at ***
JJ
Jason J's update17 Apr 2023, 18:51
Reviewer Update
Can you please send me the link so I can make payment for my debit order to take place to my email address at ***