UM
Unathi M
1 reviews | Active since Aug 2021
18 Mar 2025, 07:39
Fly.cool does not care if there is something less than a star that is what am rating you
They always refer you to that stupid Zoe for something as simple as technical help internet is done we have kids that need this for school then we have this foolish Zoe who will ask you questions and not help you with what data because there is not internet no maan this is the worst service provider ever If you want this rather go for another this is the worst experience after paying my money
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Fly.Cool's replyOfficial
18 Mar 2025, 11:05Good day Unathi
Thank you for your Feedback!
Your logged ticket case ***2 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
3.3. Open - Maintenance Issue - Onsite investigation in progress
Thank you for your Feedback!
Your logged ticket case ***2 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
3.3. Open - Maintenance Issue - Onsite investigation in progress
Fly.Cool's reply18 Mar 2025, 11:05
Official
Good day Unathi
Thank you for your Feedback!
Your logged ticket case ***2 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
3.3. Open - Maintenance Issue - Onsite investigation in progress
Thank you for your Feedback!
Your logged ticket case ***2 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
3.3. Open - Maintenance Issue - Onsite investigation in progress