Flycool De***** & Thieve Clients Under False Pretense Part II

Fly.cool has chosen deliberately to operate like Fly by Night squared. Our previous complaint detailed how Fly cool has tried to deny me access to Tax Invoices I required for other business purposes. Following the same complaint they have since supp**** us with the requested Tax Invoices and we have uncovered that we do have some payments due, in what they refer to as change.

As Fly Cool itself has confirmed there is a change due to me, but their Tax Invoice supp**** to me suggests there are no changes due to me. For me, that is not cool at all and we feel Fly Cool is trying to thieve me and de***** me of changes and have excuses as to not supply me with Tax Voice even when requested to do so.

Following Flying Cool confirmation of the changes/refund and requested me to supply them with my bank details which I did, but to date, they have failed to hour the Refund/Change and there is no clear communication, instead there is now a new claim that part of the change/refund was paid in January 2024 and supp**** the bank detail in which it was paid into. We have tried unsuccessfully to verify and locate such payment with my bank and we have failed, and The bank has asked FlyingcCool to supply us with Trace ID and FlyingCool has failed to do so. It seems now there is a new claim that the change/refund due to me was used for buying me extra days offered when we asked when was that and how much of the change/refund was used to buy these extra days. How many extra days in total? How much from the refund was deducted for these extra days and how much change is left or due to me after the cost of these extra days? We have sent them numerous emails and follow-up emails and they have failed to provide a response which necessitated us coming to Hellepeter.com with "Flycool De***** & Thieve Clients Under False Pretense Part II"