Fly.Cool

Item: Fly.Cool
Rating: 1
Author: Tumelo R

Flycool has the worst service ever, i wouldn't recommend anyone to take up their services, when you have a problem, they don't have a call center only chat via WhatsApp and the chats are only responded after 24 hours and still they resolve the problem, i'm sitting with a problem for more 3 days now and no one is willing to assist me, i'm even moving to a new SP as from May, i warned aboy Flycool but i didn't listen and now i'm experiencing the worst service ever in my life

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Replies (2)

Tumelo R's updateReviewer Update

16 Apr 2025, 15:28

Flycool has the worst service ever, i wouldn't recommend anyone to take up their services, when you have a problem, they don't have a call center only chat via WhatsApp and the chats are only responded after 24 hours and still they DO NOT resolve the problem, i'm sitting with a problem for more 3 days now and no one is willing to assist me, i'm even moving to a new SP as from May, i was warned about Flycool but i didn't listen and now i'm experiencing the worst service ever in my life

Tumelo R's update16 Apr 2025, 15:28

Reviewer Update

Flycool has the worst service ever, i wouldn't recommend anyone to take up their services, when you have a problem, they don't have a call center only chat via WhatsApp and the chats are only responded after 24 hours and still they DO NOT resolve the problem, i'm sitting with a problem for more 3 days now and no one is willing to assist me, i'm even moving to a new SP as from May, i was warned about Flycool but i didn't listen and now i'm experiencing the worst service ever in my life

Fly.Cool's replyOfficial

17 Apr 2025, 09:39

Good day Tumelo

Thank you for the feedback!

Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

Please note that we unable to locate your account. Kindly send us your router serial number starting with 48

Fly.Cool's reply17 Apr 2025, 09:39

Official