BS
Bilal S
1 reviews | Active since Mar 2021
09 Jun 2025, 08:18
Flycool card update system
I am linked with flycool from 2023 and there was no issues since my card was renewed the system doesn't update why is it that they dont have a call centre to deal with client issues the AI bot on whatsapp is good to a certain level but is not helpfull on all issues Please use debit system instead of card swips for the monthly fees
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Fly.Cool's replyOfficial
09 Jun 2025, 15:19Good Afternoon Bilal
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please be advised that our systems only work on card details. We apologies for the inconvenience caused.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please be advised that our systems only work on card details. We apologies for the inconvenience caused.
Best regards,
Fly.Cool's reply09 Jun 2025, 15:19
Official
Good Afternoon Bilal
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please be advised that our systems only work on card details. We apologies for the inconvenience caused.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please be advised that our systems only work on card details. We apologies for the inconvenience caused.
Best regards,