CG
Clive G

1 reviews | Active since May 2016

22 Jun 2024, 15:29

Flycool bad service

Pathetic customer service..no assistance at all as wait days for a response when messaging their chats. I asked them for a new install the installers came installed a router only yet I told them that the existing cable at the place was loose now it's broken and I have no wifi and am paying for nothing and can't even get hold of flycool for help

0
Replies (1)
Fly.Cool
Fly.Cool's reply23 Jun 2024, 12:35
Official
Good Afternoon Clive 
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience From the details received you are registered with another ISP and would need to contact them.