MK
Marshall K

1 reviews | Active since Jul 2025

02 Jul 2025, 18:32

Flycool bad service

Im trying to get hold of fly cool now for two days with no succuss. My Inernet has been down for two days. Please people how do i get hold of fly cool.

0
Replies (2)
Fly.Cool
Fly.Cool's reply02 Jul 2025, 21:47
Official
Good day Marshall 
Thank you for your Feedback!

Please note that we can see that you have been struggling to access your internet and we truly apologize for the inconvenience .We have escalated this issue to our technical team to speed up the process and fix the issue .Here is your ticket number ; ISP- ***2Please Accept our deepest apologies for such an inconvenience.

Fly.Cool
Fly.Cool's reply15 Jul 2025, 21:52
Official
Your logged ticket case ***2 has the following feedback description from our maintainance partner.

Resolution DescriptionService is in a suspended status due to payment failure (VR) or Abuse (AE & GPON).

Please advice your connection status for further assistance 
Thank you