Flycool bad service

Infact its less than one how hard can it be to change a debit order from a certain date to another because you must pay on the date comfortable for you and then you will be sent from pillar to post of people are complaining about the ******* communication why is it not sorted because we request a simple service but no help comes flycool is terrible vumatel is just not the best its like you are paying services to a none existing company