FD
Florence D
1 reviews | Active since Jan 2023
07 Feb 2023, 13:19
FLY.COOL BAD SERVICE
Worst experience ever. They keep on promising to resolve the issue. It’s been two weeks now and my matter hasn’t been resolved. I have lost interest now I’m going to sign up with another service provider. I haven’t had internet connection since the 24th of January. Tell me if that’s cool . I wouldn’t advice anyone to join via fly.cool . Once they sing you up they don’t care about the after sale service.
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Fly.Cool's replyOfficial
08 Feb 2023, 09:37 Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
Best regards,
Fly.Cool's reply08 Feb 2023, 09:37
Official
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention, this experience is definitely not what we want for any of our clients because we strive to give provide the best possible service. We take each and every customer feedback seriously and are committed to making things right.
We will look at your query and make sure it is resolved, once again please accept our humble apologies for the huge inconvenience.
Best regards,