BS
Bongekile S
1 reviews | Active since Aug 2025
16 Aug 2025, 12:29
Flycool
My wifi has been down since yesterday no communication from flycool. Reported the matter still waiting to be connected to an agent.
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Fly.Cool's replyOfficial
18 Aug 2025, 17:57Good Day Bongekile
Thank you for letting me know. I'm very sorry to hear your internet has been down since yesterday. I can only imagine how frustrating it is to not have a connection and to be waiting for a response.
Based on our handle support information, we handle requests through the helpdesk email and a self-help bot, with a stated response time of up to 24 business hours for a ticket.
To help you get a faster response, I would suggest trying our alternative support channels:
Thank you for letting me know. I'm very sorry to hear your internet has been down since yesterday. I can only imagine how frustrating it is to not have a connection and to be waiting for a response.
Based on our handle support information, we handle requests through the helpdesk email and a self-help bot, with a stated response time of up to 24 business hours for a ticket.
To help you get a faster response, I would suggest trying our alternative support channels:
- WhatsApp: Message them at ***.
- Website Bot: Use the 24/7 AI bot, "Zoë," on their website.
Fly.Cool's reply18 Aug 2025, 17:57
Official
Good Day Bongekile
Thank you for letting me know. I'm very sorry to hear your internet has been down since yesterday. I can only imagine how frustrating it is to not have a connection and to be waiting for a response.
Based on our handle support information, we handle requests through the helpdesk email and a self-help bot, with a stated response time of up to 24 business hours for a ticket.
To help you get a faster response, I would suggest trying our alternative support channels:
Thank you for letting me know. I'm very sorry to hear your internet has been down since yesterday. I can only imagine how frustrating it is to not have a connection and to be waiting for a response.
Based on our handle support information, we handle requests through the helpdesk email and a self-help bot, with a stated response time of up to 24 business hours for a ticket.
To help you get a faster response, I would suggest trying our alternative support channels:
- WhatsApp: Message them at ***.
- Website Bot: Use the 24/7 AI bot, "Zoë," on their website.