SS
Samantha S
1 reviews | Active since Mar 2012
09 Oct 2024, 19:15
Fly. Cool NOT cool
Our family has sent proof of payment to Kayla almost 3 months back.. We still don't have wifi set up. How can it take so long amd why does Kayla provide promises that cannot be kept.. Its either that or no reply.. All false advertising and you're sitting with our money Absolutely terrible service.
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
10 Oct 2024, 07:26Good day Samantha
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly sent us your address and proof of payment via email to ***
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly sent us your address and proof of payment via email to ***
Fly.Cool's reply10 Oct 2024, 07:26
Official
Good day Samantha
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly sent us your address and proof of payment via email to ***
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly sent us your address and proof of payment via email to ***
SS
Samantha S's updateReviewer Update
10 Oct 2024, 17:03Hi I am logged in and cannot even see the email address. Happy to send through as proof
Given the lack of customer experience thus far, I am wondering if an email address was actually provided
What is the Eta on Install generally and how do you deal with the non response / lack of customer services offered by your reps
Given the lack of customer experience thus far, I am wondering if an email address was actually provided
What is the Eta on Install generally and how do you deal with the non response / lack of customer services offered by your reps
SS
Samantha S's update10 Oct 2024, 17:03
Reviewer Update
Hi I am logged in and cannot even see the email address. Happy to send through as proof
Given the lack of customer experience thus far, I am wondering if an email address was actually provided
What is the Eta on Install generally and how do you deal with the non response / lack of customer services offered by your reps
Given the lack of customer experience thus far, I am wondering if an email address was actually provided
What is the Eta on Install generally and how do you deal with the non response / lack of customer services offered by your reps
SS
Samantha S's updateReviewer Update
10 Oct 2024, 17:05Also i noted that many other people are experiencing the same issue..
This company is answerable to the ombud at this rate..
This company is answerable to the ombud at this rate..
SS
Samantha S's update10 Oct 2024, 17:05
Reviewer Update
Also i noted that many other people are experiencing the same issue..
This company is answerable to the ombud at this rate..
This company is answerable to the ombud at this rate..